FAQ
Orders
Can I change or cancel my order?
Email us as soon as possible at myshop1996@hotmail.com. If your order hasn't shipped yet, we'll do our best to change or cancel it.
What payment methods do you accept?
The payment methods available for your country are shown at checkout. All payments are processed securely.
Shipping
How long will my order take?
Orders are processed in 1–2 business days and delivered in 5–8 business days. See our Shipping page for details.
How much is shipping?
Shipping is free to the US, UK, Canada, Australia and other selected countries. In Spain it's €6.99 (free over €55) and €8.99 in the rest of the EU.
How do I track my order?
You'll receive an email with your tracking number as soon as your order ships.
Returns
Can I return my order?
Yes. You have 30 days from delivery to return unworn, unwashed items in their original condition. See our Returns & Exchanges page.
Can I exchange a size?
Return the item for a refund and place a new order for the size you need.
Upright Bra
How do I find my size?
Open the size chart on the Upright Bra page. If you have a fuller bust or you're between sizes, size up for the best comfort.
Does it have wires?
No. The Upright Bra is completely wire-free, with a front closure and wide padded straps.
How do I wash it?
Hand wash cold or use a laundry bag on a gentle cycle. Don't bleach or tumble dry; lay flat to dry.
Still have questions?
Write to us at myshop1996@hotmail.com and we'll get back to you within 48 hours.